Agenda – Shared Services and Outsourcing Africa
Want to set up your shared services centre but not sure how to go about it? Join experts from GE, Barclays Bank, Diageo, ACCA, CIMA, Al Tayer Group and more to learn how you can address the key challenges in the set up, maintenance and continuous improvement of shared services and outsourcing mod ...
Complimentary Report: Understanding and Implementing Shared Services in Africa
Shared services has fundamentally changed the nature of interconnected global business and Africa is poised to quickly catch up and capitalise on this important global trend. Download our report to gain insight into the key benefits and considerations regarding shared services adoption in Africa, ...
Additional Content Download
The 7 Habits Of Highly Effective SSCs
Tried and tested strategies that make your shared services a success – and tips on leadership. Plus: 7 skills to foster in your team!
HR Services: Driving Customer Satisfaction
Do you need help in developing HR shared services? Download the SSON/ScottMadden "6-steps to HR shared services toolkit" to get started.
10 habits of highly effective shared services leaders
We asked SSON's active practitioner community to share the characteristics of leadership and work ethic that they believe make for a super effective shared services leader. Here are our favourite answers, which will help you to understand what skills you need to develop and what steps you need to take...
Picking People: Systematically Matching Strengths with Opportunities
This article was produced by SSON's sister portal Management Matters.
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The Village of 100 Shared Services Centres
As of January 2017, SSON Analytics had identified 5812 Shared Services Centres (captive/hybrid) around the world. But what if the world was a village with only 100 Shared Services Centres? What would that look like...?